Relaxed booking
Carefree package
illness and/or injury of one of the ski ticket holder, which makes skiing impossible
pregnancy and pregnancy complications of one of the ski ticket holders
corona disease of one of the ski ticket holders
death of one of the ski ticket holders
significant property damage to the residence of one of the ski ticket holders as a result of fire, burst water pipe or a criminal act
loss of employment through no fault of his/her own of one of the ski ticket holders
If you book the Carefree Package and any of the above cancellation reasons apply, you may cancel the entire ski ticket order.
Please note that your other orders such as ski rental or accommodation are not covered by the Carefree Package.
Immediately after the occurrence of one of the above-mentioned cancellation reasons, contact the mountain railway where you booked your ticket(s). Have a proof ready (medical/official certificate, police report, confirmation from your/his/her former employer).
The Carefree Package cannot be claimed if the reason for cancellation was caused by a ski ticket holder's intentional or grossly negligent actions and/or by significant impairment due to alcohol, narcotic drugs or medication.