General terms and conditions

a) These General Terms and Conditions (T&Cs) apply between the Contracting Partner and the purchaser (hereinafter referred to as the "Customer") of a ticket with the name "WildPass" (season ticket, annual pass, multi-day ticket, sun subscription, etc.), with the name "Ländle Card" or "Kristberg Montafon", or a ticket that exclusively entitles the purchaser to use the facilities of one cable car operator (e.g., day tickets, single trips) (hereinafter referred to as the "Ticket"). A Ticket entitles the Customer to use the cableways and lift facilities, pistes, routes, and paths (hereinafter referred to as the "Facilities") of the Contracting Partner to the extent specified in the pricing provisions that apply to the Ticket in question (see the Contracting Partners' websites). In the event of a dispute, the Contracting Partner is obliged to demonstrate that these T&Cs and the pricing provisions have been made accessible and have been validly incorporated into the contractual relationship.

b) Framework contract – representative of other cable car operators The cable car operators that have come together in the ticket network "WildPass" (Silvretta Montafon, Golm Silvretta Lünersee Tourismus, Gargellner Bergbahnen, Kristberg, Brandnertal, etc.) and in other ticket networks, such as "Ländle Card" or "Kristberg Montafon", and their partner companies, irrespective of their legal form (hereinafter referred to as the "Cable Car Operators"), will operate their Facilities under their own responsibility and legally independently. Upon purchase of such a Ticket, a framework contract is concluded and the Cable Car Operator in question acts as representative on behalf of those other Cable Car Operators or, in the case of Tickets with the name "WildPass", on behalf of Bergbahnpool Montafon Brandnertal OG.

c) The specific transport contract (individual contract) comes into effect when the Customer uses the Ticket at the respective access systems, albeit only with the respective Cable Car Operator whose Facilities the Customer is using at that time. Any possible liability resulting from the transport contract (individual contract) vis-à-vis the Customer or on the basis of other contractual or statutory provisions, for incidents arising from or during the operation and use of the cableways and lift facilities as well as ski slopes and ski routes, will therefore affect only that cableway and lift company in whose region the incident occurs. The other Cable Car Operators from other ticket networks ("WildPass" or "Ländle Card") or Bergbahnpool Montafon Brandnertal OG will bear no liability. In particular, no liability will arise from the framework contract. Bergbahnpool Montafon Brandnertal OG does not provide any transport services.

d) When purchasing Tickets that exclusively entitle the purchaser to use the Facilities of one Cable Car Operator (e.g., day tickets, single trips), the transport contract comes into effect with this Cable Car Operator only.

e) If Tickets are purchased from third parties (third parties are external points of sale, such as Montafon Tourismus and other points of sale, in particular Stand Montafon, sports companies, hotels, tourism offices, etc.), those third parties are acting, depending on the Ticket, as representatives to conclude the framework contract or as representatives of the respective Cable Car Operator to conclude the individual transport contract.

f) The transport contract is agreed only for use of the respective open areas (cableways, pistes, ski routes, etc.) during the published operating hours. Contractual claims against the Cable Car Operator therefore only exist for the duration of the respective published operating hours (for the ski area visited by the customer) and only for the open areas.

a) A valid Ticket must be purchased in order to use the services provided by the Cable Car Operators. This Ticket allows use of the respective open areas (cableways, pistes, ski routes, etc.).

b) By purchasing a winter season ticket, the Customer has the option to use at least 60% of the cableways on at least 70 days during the winter season.

c) By purchasing a summer season ticket, the Customer has the option to use at least 60% of the cableways on at least 70 days during the summer season.

d) By purchasing an annual pass, the Customer has the option to use at least 60% of the cableways on at least 70 days during the winter season and at least 70 days during the summer season.

e) The prices provided at the time of purchase are valid for the purchase of the Ticket.

f) The operating and opening times of the Facilities operated by the Cable Car Operators are published in the notice at the cash desk. Customers must plan their trips in such a way that they are able to return to the valley or their starting point in good time before the end of operating hours.

g) Express reference is made to the fact that, after operating hours, maintenance work is carried out (use of snow groomers, cable winches, etc.), that there may therefore be obstacles (cables, ropes, hoses, etc.) in the area of the pistes or ski routes and that this may pose great danger.

h) As is generally known and as is and has been standard practice across the entire Alps area since the beginning of commercial winter sports, it is not possible to have all Facilities/pistes of all Cable Car Operators open at all times. This is to protect the safety of Customers against Alpine dangers, for example. It is generally known that these kinds of restrictions can re-occur every year, whereby an extensive range of services is still provided nonetheless.

a) The Customer acknowledges that it is their duty to adhere to the FIS Rules and to act considerately towards other Customers and the Cable Car Operators' employees, and, in particular, not to endanger the physical safety of other people.

b) The Customer must also follow the instructions of the Cable Car Operators' employees, as they are intended to ensure that Customers remain safe and that the cableway operates properly.

c) Upon request by personnel of the cable car operator, the ticket, along with any applicable documentation substantiating a discount, must be presented to verify the rightful use of the services. Failure to comply with this obligation will result in the ticket being blocked and transportation being denied.

d) The Customer is advised that piste attendants are authorized in accordance with the provisions of the Vorarlberg sporting code to ban a winter sportsperson from (further) use of the Cable Car Operators' Facilities for 24 hours if they commit an offense listed in the code or continue to do so despite a warning. The piste attendants are also authorized to take a ski pass or sports equipment off the winter sportsperson. In a case like this, the Customer has no entitlement to (partial) reimbursement of the costs of the ski pass.

e) Blocks, markings, and instructions from the Cable Car Operator's employees serve to ensure the safety and proper operation (to protect against the danger of avalanches, to protect wooded areas, etc.) as well as the safety of other Customers, and must always be observed.

f) Any use of a ticket that is contrary to the terms of the contract or constitutes misuse (e.g. utilization of services without a valid ticket, disregard of regulations necessary for safe operation, reckless or dangerous behavior despite prior warning, use of a discounted ticket without meeting the eligibility criteria, transfer of the ticket to third parties for their use, etc.) will result in the ticket being revoked. Any remaining validity of the ticket will not be reimbursed, refunded, or credited—either in full or in part. Furthermore, the customer who uses a ticket in breach of contract or abusively (as outlined above) is required to purchase a day pass from the cable car operator in whose area they are found, as compensation for the services used. In cases of misuse, and provided the legal requirements are met, the operator reserves the right to file a report with the relevant authorities.

a) Tickets are issued to a contactless data carrier (not a deposit card).

b) Upon purchase, the first name and surname, and date of birth are recorded, and a photo is taken by a digital camera.

c) This data carrier must not be transferred to third parties for use by them.

a) In the event that the Customer suffers a severe injury or illness (which makes further practice of the winter sport impossible), a partial refund of the costs of a Ticket will be provided on goodwill by the Cable Car Operator selling the Ticket.

b) The injured/ill Customer must provide a medical certificate to this end (confirming that they will not be able to practice any more winter sport for the remaining validity period) and the Ticket must be returned to the Cable Car Operator selling it.

c) The costs will then be refunded proportionately from the most recent day on which the Ticket could no longer be used due to injury or illness, minus a processing fee of EUR 7.50. If the medical certificate is provided at a fixed cash desk, a cash refund will be provided; if it is sent in by email or post, the refund will always be provided in the form of a voucher.

d) It is not possible to provide a (partial) refund to companions/family members of an injured/ill Customer.

e) If a customer's ticket or sports equipment has been confiscated by a slope patrol officer (see 3.d), or if a ticket has been blocked by the cable car operator (see 3.c and 3.f), there shall be no entitlement to a (partial) refund of the ticket cost.

f) Refunds are not provided for one- and two-day passes in the event of severe injury or illness.

a) The Customer is solely responsible for adhering to the protective health measures (e.g., to contain a pandemic) that may be prescribed by the authorities for Customers of a ski resort.

b) If the Customer is not able to or does not want to adhere to the protective health measures prescribed by the authorities (proof of vaccination or a test, wearing a mask, social distancing rules, etc.), transport cannot be provided.

c) In this case, the Customer has no entitlement to (partial) reimbursement of the costs of their Ticket.

a) The Contracting Partners are responsible for processing Customers' personal data within the meaning of the GDPR.

b) Customers' data will only be processed in compliance with the international and national data protection regulations.

c) Customers can find our full data protection policy under Data protection policy.

a) Sometimes it is necessary to capture and save photos digitally for the acquisition of permissions and provision of the contractual services of the Cable Car Operators. The Customer grants their consent to this.

b) Original copies of corresponding identification must be provided for all special rates and discounts.

c) Use of the company's own installations (halfpipes, pistes, equipment, etc.) may be restricted at times.

d) Use of the piste rescue service is subject to a charge.

e) It is not permitted to transfer any Tickets, with the exception of point cards, to third parties for their use.

1. At the start of your ride, carry out brake tests at a low speed to check the response.
2. Wearing a helmet is compulsory (included in the hire price)!
3. You must comply with the provisions of the Road Traffic Regulations (StVO); the route follows farm tracks with car and lorry traffic. (CAUTION: oncoming traffic)
4. Use is at your own risk; driving style and speed must be adapted to your own ability and the terrain.
5. Children under 10 years of age and shorter than 140 cm may only ride on the same Mountaincart accompanied by an adult. Children aged 10 and over and taller than 140 cm may ride a Mountaincart on their own, but only when accompanied by an adult or legal guardian. Young people aged 16 and over may ride unaccompanied.
6. You must only use the marked forest track.
7. A ride on the mountain cart must be completed without stopping, without exception. Should it become necessary to stop, you must do so at the right-hand side of the track.
8. Keep a safe distance from the edge of the track.
9. IMPORTANT: Be considerate of walkers
10. Photo stop: Photos will be taken during the ride.

Gargellner Bergbahnen offers a booking tool for the use of Mountaincarts on shop.bergbahnen-gargellen.at.

1. Terms and Conditions of Sale and Delivery

a) The contract is concluded with Gargellner Bergbahnen GmbH & Co KG (FN 16031a).

b) Only persons aged 18 or over are entitled to book Mountaincarts.

c) If a booking is made on behalf of third parties, the person making the booking is obliged to make these third parties aware of the terms of use and the general terms and conditions, and to ensure that these third parties comply with the terms of use and the general terms and conditions.

d) The booking of a Mountaincart includes 20% VAT.

2. Procedure

a) Bookings made on shop.bergbahnen-gargellen.at/de must be paid for using Visa, Mastercard or PayPal.

b) The booking only becomes valid once the full amount has been paid.

c) The customer must collect their tickets at the Schafbergbahn mountain station.

d) Once the booked service has been collected, the currently valid General Terms and Conditions (contract terms) of Gargellner Bergbahnen GmbH & Co KG for tickets and ski passes shall apply.

e) Only persons aged 18 or over are entitled to book Mountaincarts.

f) Individual technical steps: You can select a Mountaincart booking with a click of the mouse. The relevant date is now shown in the order form. You can select the time in the field below. Further down the page, the Mountaincart sizes are displayed, from which you can choose the one that suits your height. Here, you can select the time, size and quantity with a click of the mouse and add them to your basket using the ‘Add to basket’ button. You will then be shown an overview of the booked Mountaincarts (date, time, size and quantity) as well as the price. By clicking the ‘Buy now’ button, you must enter your personal, contact and address details; clicking the ‘Continue to personalisation’ button personalises the Mountaincarts for the respective users (entering first name, surname and date of birth). Once the user details have been successfully entered, they are saved by clicking the ‘Save’ button. Clicking ‘Next’ takes you to the next step, where you’ll see an overview of your personal details and the services booked (including size). By clicking on the ‘General Terms and Conditions’, you accept them; clicking the ‘Place order with payment’ button takes you to the final step, where you select your payment method. Here, you can choose between credit card and PayPal. The contract is only concluded once you click the ‘Pay’ button. Until then, the ordering process can be cancelled at any time. The ticket will be sent to the customer by email.

g) Input errors: Any errors made during the booking process can be corrected at any time by clicking the ‘Back’ or ‘Change address’ buttons.

3. Refunds (Cancellation) and Validity

There is no right of refund for booked Mountaincart rides. Tickets are valid only for the booked departure. Users must arrive at the Schafbergbahn mountain station approximately 10 minutes before departure.

4. Liability

The customer uses this website at their own risk. Gargellner Bergbahnen GmbH & Co KG accepts no liability for any damage arising from the use of this website. Gargellner Bergbahnen GmbH & Co KG also accepts no liability for interruptions, technical faults, maintenance work, etc. The marketing association will rectify any malfunctions or outages as quickly as possible.

Each hirer, waiving any right of recourse or claim for liability against Gargellner Bergbahnen GmbH & Co KG and its employees, assumes full liability for all personal injury and property damage caused to themselves and/or other persons through the use of the hired sports equipment.

Damage

In the event of damage to the Mountaincarts caused by the hirer, Gargellner Bergbahnen GmbH & Co KG reserves the right to charge for the costs incurred for repairs.

Use

The tenant is obliged to comply with the terms and conditions of use displayed on site and to follow the signposted route.

5. Data Protection

Gargellner Bergbahnen GmbH & Co KG declares that it complies with the Austrian Data Protection Act (DSG 2000). Furthermore, the marketing association undertakes to keep the data provided by the customer confidential, unless there is a legally permissible reason for the transfer or disclosure of the data entrusted to it or to which it has gained access. Data such as credit card numbers, sort codes, account numbers, names and addresses provided when paying by credit card are transmitted via a secure SSL connection. The customer’s details are processed using automated systems. The customer will only receive promotional information from Gargellner Bergbahnen GmbH & Co KG with their separate consent.

6. Copyright provisions

All text, graphics, design and logos on the Marketing Association’s website are intended solely for the customer’s personal information. Use is at the customer’s own risk. All data on this website is protected under the provisions of the Copyright Act. The reproduction, copying and printing of the voucher are permitted solely for the purpose of redeeming it. Any use beyond this exceeds fair use and constitutes a breach of copyright.

7. Jurisdiction

It is agreed that Austrian law shall apply to all disputes arising from this agreement and that the Austrian court with local and subject-matter jurisdiction over the registered office of Gargellner Bergbahnen GmbH & Co KG shall have exclusive jurisdiction. The place of jurisdiction is Bregenz.

8. Miscellaneous Provisions

Any deviating, conflicting or supplementary general terms and conditions shall not form part of this contract.

Should any individual provisions of these General Terms and Conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. All declarations relating to this contractual relationship must be made in writing. Should individual provisions of these General Terms and Conditions be legally invalid, the remaining provisions shall remain in force. Notifications and declarations of intent shall be deemed legally valid when sent to the address provided by the customer in the order, unless another address is notified in writing. The customer is obliged, upon conclusion of the contract, to provide the relevant data requested in the contract completely and correctly, and to notify the supplier immediately in writing of any changes to their name, address or place of residence. In the event of failure to comply, any written notification sent to the customer’s last known address shall be deemed sufficient to meet the requirements for valid service. Should the customer provide incorrect, incomplete or unclear details, they shall be liable for all costs and damages incurred by Gargellner Bergbahnen GmbH & Co KG as a result.

As at August 2026